Terms of service

Last Updated: January 11, 2026

Welcome to Naasi Customz. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

If you do not agree with any part of these terms, you should not use our website or services.

1. General Information

Naasi Customz provides custom-designed, made-to-order apparel and related products. All items are produced based on customer orders and specifications.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting to this page.

2. Eligibility to Use Our Website

By using this site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

You agree to use our website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

3. Products & Orders

  • All products are subject to availability.
  • We reserve the right to limit or refuse any order at our discretion.
  • Product colors and designs may appear slightly different due to screen settings and manufacturing variations.

Once an order has been placed and production has begun, it cannot be modified or canceled.

4. Pricing & Payments

  • All prices are listed in U.S. dollars unless otherwise stated.
  •  Prices are subject to change without notice.
  • We reserve the right to correct any pricing errors, inaccuracies, or omissions and to cancel orders affected by such errors.
  • Payment must be received in full before an order is processed.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or peak seasons.

Naasi Customz is not responsible for lost, delayed, or stolen packages once an order has been marked as delivered by the carrier.

6. Returns, Refunds & Exchanges

Due to the custom and made-to-order nature of our products:

  • All sales are final, unless an item arrives damaged, defective, or incorrect.
  • Claims must be submitted within 2 business days of delivery with clear photo documentation.

Please review our Returns & FAQ page for full details.

7. Intellectual Property

All content on this website, including designs, logos, images, text, and graphics, is the property of Naasi Customz and may not be copied, reproduced, distributed, or used without prior written consent.

Unauthorized use of our intellectual property may result in legal action.

8. User Conduct

You agree not to:

  • Use our site for fraudulent or unlawful purposes
  • Upload or transmit harmful code, malware, or viruses
  • Interfere with the security or functionality of the website

We reserve the right to terminate access to users who violate these terms.

9. Disclaimer of Warranties

All products and services are provided “as is” and “as available.” Naasi Customz makes no guarantees regarding uninterrupted access to the website or error-free service.

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

10. Limitation of Liability

Naasi Customz shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the State in which Naasi Customz operates, without regard to conflict of law principles.

12. Contact Information

For questions regarding these Terms of Service, please contact us at:

📧 Customer Support

13. Acceptance of Terms

By using our website or placing an order with Naasi Customz, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.